University of Phoenix Reviews
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University of Phoenix is a good school; some of this organizations employee needs positive customer service training. Please speak up and assist University of Phoenix employees in obtaining proper customer service training, students should not have to settle for rude or unprofessional service.
Coursework is great, online learning is especially great, make sure to stay on top of personal time management. Most of instructors are positive. I did have issues with a financial and an academic advisors, since he or she are assigned in teams. Please do not settle for less than top positive customer service.
These people work for us, so if any person (student) is not getting top positive customer service get his or her name and either file a complaint, also please remember to file praise(s) for he or she who deserve praises, thank you for your time.
I was chosen for verification for my financial aid. That was fine. So I was asked to fax my income taxes to their financial aid department. I faxed every bit of personal information and income tax information I had for 2008 over a 6 week period of time, with negative results.
They repeatedly lost my taxes and their response to that was to fax it to an individual, whom I will not name. When I would call back, nobody had heard of this person. So, who received my information? The last straw for me was when they asked me to fax and sign my 2 pages of my 1040. I signed and dated them and faxed them over.
I called later that day and they said they received my fax but that I didn't sign them!! Are you kidding me? I was sooo completely frusturated with it all, that I un-enrolled. Through all of the problems that I had with the financial aid department, my academic counselor continued to try to persuade me to continue with my classes. I'm so glad that I didn't.
I entered UOP Florida West Campus with 46 credits taken at a community college over twenty years ago. The UOP was the only university that accepted every one of those credits. Other schools told me that they were "too old". Math goes out of style? Pul-leeze. They even gave me 8 credits for being in the USAF.
I just completed my BSBM in March 2008 and I feel I received a quality education. Without the adult modality format (one class at a time) I would never have completed my degree.
Now I find myself, at 53 years old, preparing to take my MBA. The university recognizes 9 credits from the undergrad program towards the Master's so the program is complete at 30 credits for me. Remember, UOP is REGIONALLY ACCREDITED. This is the same accreditation as Princeton.
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